Bilingual Medical Front Desk Coordinator

Treasure Coast Community Health, Inc.; Vero Beach, Northern (FL, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Education assistance

Dental

Life insurance

Disability insurance

Job summary

Treasure Coast Community Health (TCCH) is seeking a Receptionist/Front Desk - Medical to join our team. The role focuses on excellent customer service, operating a multi-line phone system, and scheduling/rescheduling medical and dental appointments while updating patient records.

Responsibilities include verifying insurances, checking in/out patients, cashier duties, maintaining confidentiality, and assisting with translations as needed.

Qualifications

• High school diploma or equivalent required.
• 1-year certificate or 3–6 months related experience preferred.
• Bilingual English/Spanish candidates are given top consideration.

Responsibilities

• Operate a multi-line telephone system to answer calls and direct callers.
• Schedule/reschedule medical and dental appointments and update patient data.
• Verify insurances prior to appointments and check in/out patients.
• Assist with cashier functions and cash drawer reconciliation daily.
• Maintain patient confidentiality and coordinate front desk workflow.
• Provide patient translation support when required and ensure timely visits.

Skills

Customer service

Telephone handling

Cash handling

Data entry

Bilingual communication

Education

High school diploma or equivalent

Certificate from college or technical school

Tools

Medipass

Job description

Treasure Coast Community Health (TCCH) is seeking a Receptionist/Front Desk - Medical to join our team. The role focuses on excellent customer service, operating a multi-line phone system, and scheduling/rescheduling medical and dental appointments while updating patient records.

Responsibilities include verifying insurances, checking in/out patients, cashier duties, maintaining confidentiality, and assisting with translations as needed.