Bilingual Dental Receptionist — Scheduling & Patient Care

Treasure Coast Community Health, Inc; Vero Beach (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Education assistance

Dental insurance

Life insurance

Short-term disability

Long-term disability

Job summary

Treasure Coast Community Health, Inc. is seeking a Dental Receptionist to join our team in Florida. The role involves handling multi-line calls, scheduling/rescheduling dental patients, and verifying insurance prior to appointments.

The receptionist will greet patients, check them in/out, and coordinate communications between patients and dental staff while maintaining patient information confidentiality. Bilingual English/Spanish candidates are strongly preferred.

Qualifications

• High school diploma or GED required.
• Three to six months of prior reception experience in healthcare preferred.
• Bilingual English/Spanish candidates strongly preferred.

Responsibilities

• Open and close dental office per office hours.
• Greet and welcome patients.
• Check in/out patients and verify/update information.
• Confirm next day's appointments.
• Coordinate phone communications and verify pre-authorization.
• Check insurance active status and coverage.
• Assist in patient account activities and data entry.
• Perform cashier duties and reconcile cash drawer.
• Schedule and reschedule appointments and answer questions.
• Gather and document patient personal and insurance information.
• Maintain confidentiality of patient information.
• Communicate with Dental Manager/Director and staff to ensure smooth operations.
• Attend required trainings and meetings.
• Guide patients from waiting area to exam/treatment areas as needed.
• Provide translation support when required.
• Maintain professional appearance and orderly workspace.
• Perform other duties as assigned.

Skills

Customer service

Bilingual English/Spanish

Phone etiquette

Communication skills

Education

High school diploma or GED

Healthcare reception experience (preferred)

Tools

Scheduling software

Electronic patient records system

Job description

Treasure Coast Community Health, Inc. is seeking a Dental Receptionist to join our team in Florida. The role involves handling multi-line calls, scheduling/rescheduling dental patients, and verifying insurance prior to appointments.

The receptionist will greet patients, check them in/out, and coordinate communications between patients and dental staff while maintaining patient information confidentiality. Bilingual English/Spanish candidates are strongly preferred.