Bilingual Dental Front Desk Specialist – Scheduling & Check-in

Treasure Coast Community Health; Vero Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Life insurance

Paid time off

Paid holidays

Education assistance

Disability insurance (short- and long‑

Job summary

Treasure Coast Community Health (TCCH) is seeking a Dental Receptionist to join our team in Florida. This role handles patient check-in/out, verifies insurance, schedules appointments, answers calls, and maintains patient information with confidentiality. Bilingual English/Spanish speakers are strongly preferred.

The receptionist will operate a multi-line phone system and support billing coordination, while delivering excellent customer service to patients across TCCH centers.

Qualifications

• High school diploma or GED required.
• Three to six months of prior reception experience in healthcare preferred.
• Bilingual English/Spanish candidates strongly preferred.

Responsibilities

• Open and close dental office according to office protocol.
• Greet and welcome patients and verify/update information.
• Check in/out patients, verify insurance and pre-authorizations.
• Schedule and reschedule appointments; confirm next day’s visits.
• Answer calls, route inquiries, and provide patient support.
• Perform cashier duties and reconcile daily cash drawer.
• Maintain confidentiality of patient information.
• Coordinate patient flow from waiting area to examination/treatment.

Skills

Customer service

Bilingual English/Spanish

Communication

Education

High school diploma or GED

Tools

Electronic scheduling system

Telephone system

Job description

Treasure Coast Community Health (TCCH) is seeking a Dental Receptionist to join our team in Florida. This role handles patient check-in/out, verifies insurance, schedules appointments, answers calls, and maintains patient information with confidentiality. Bilingual English/Spanish speakers are strongly preferred.

The receptionist will operate a multi-line phone system and support billing coordination, while delivering excellent customer service to patients across TCCH centers.