Bilingual Medical Front Desk Coordinator

Norton Healthcare; Clarksville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Norton Healthcare is seeking a receptionist to serve as the liaison between physicians and patients. The role involves answering calls, scheduling appointments, greeting patients, collecting registration and insurance data, and updating the billing system to facilitate patient flow.

The incumbent may also handle charge entry, referrals, and pre-certifications, and schedule specialists and tests. No experience is required as comprehensive on-the-job training is provided; Spanish language ability

Qualifications

• No experience required; on-the-job training provided.
• Spanish language ability desirable.
• High School Diploma or GED preferred.

Responsibilities

• Answer the telephone and determine the nature of patient calls and incoming calls.
• Schedule appointments, route calls, take messages, pull charts for messages.
• Greet patients and family members; obtain registration and insurance data and update billing system.
• Facilitate patient flow into the practice; may handle charge entry, referrals and pre-certifications; schedule of specialist appointments and diagnostic tests.

Skills

Spanish speaking

Education

High School Diploma or GED

Job description

Norton Healthcare is seeking a receptionist to serve as the liaison between physicians and patients. The role involves answering calls, scheduling appointments, greeting patients, collecting registration and insurance data, and updating the billing system to facilitate patient flow.

The incumbent may also handle charge entry, referrals, and pre-certifications, and schedule specialists and tests. No experience is required as comprehensive on-the-job training is provided; Spanish language ability