Bilingual Medical Front Desk Concierge (Spanish/English)

OSCAR MENDEZ MD PA; Florida; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

OSCAR MENDEZ MD PA is seeking a bilingual Customer Service Representative for our Lauderhill, FL medical office. You will be the welcoming face for patients, guiding them through sign-in and minimizing wait times, while handling routine questions in both Spanish and English.

You will also make and answer calls, support front office operations, and collaborate with doctors and staff to keep the office running smoothly.

Qualifications

• Bilingual fluency in Spanish and English required.
• Must live within 25 miles of Lauderhill, FL.
• High school diploma or GED required.
• Customer service experience preferred; medical office experience a plus.

Responsibilities

• Greet patients on arrival and assist with sign-in to keep queues moving smoothly.
• Assist patients in both Spanish and English.
• Handle minor issues or inquiries and resolve them quickly.
• Make and answer office calls as needed.
• Collaborate with doctors and staff to maintain a smooth office flow.
• Perform general front office tasks as required.

Skills

Bilingual Spanish/English

Education

High school diploma or GED

Job description

OSCAR MENDEZ MD PA is seeking a bilingual Customer Service Representative for our Lauderhill, FL medical office. You will be the welcoming face for patients, guiding them through sign-in and minimizing wait times, while handling routine questions in both Spanish and English.

You will also make and answer calls, support front office operations, and collaborate with doctors and staff to keep the office running smoothly.