Bilingual Customer Service Rep - Spanish and English

OSCAR MENDEZ MD PA; Florida; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

OSCAR MENDEZ MD PA is seeking a bilingual Customer Service Representative for our Lauderhill, FL medical office. You will be the welcoming face for patients, guiding them through sign-in and minimizing wait times, while handling routine questions in both Spanish and English.

You will also make and answer calls, support front office operations, and collaborate with doctors and staff to keep the office running smoothly.

Qualifications

• Bilingual fluency in Spanish and English required.
• Must live within 25 miles of Lauderhill, FL.
• High school diploma or GED required.
• Customer service experience preferred; medical office experience a plus.

Responsibilities

• Greet patients on arrival and assist with sign-in to keep queues moving smoothly.
• Assist patients in both Spanish and English.
• Handle minor issues or inquiries and resolve them quickly.
• Make and answer office calls as needed.
• Collaborate with doctors and staff to maintain a smooth office flow.
• Perform general front office tasks as required.

Skills

Bilingual Spanish/English

Education

High school diploma or GED

Job description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Bilingual Customer Service Representative to join our medical office team. You will be the first friendly face our patients see, helping them when they arrive, guiding them through sign-in, and making sure they don’t have to wait long. You will also handle minor situations that come up during the day and make calls as needed. This position requires fluency in both Spanish and English. Our office is located at 5950 W. Oakland Park Blvd., Lauderhill, FL 33313. Candidates must live within 25 miles of the office.

Responsibilities

• Greet patients when they arrive and help them sign in
• Keep patients moving smoothly so wait times stay short
• Assist patients in both Spanish and English
• Handle minor issues or questions that come up and resolve them quickly
• Make and answer phone calls for the office
• Work with doctors and staff to keep the office running smoothly
• Complete general front office tasks as needed

Qualifications

• Bilingual: fluent in Spanish and English (required)
• Must live within 25 miles of Lauderhill, FL
• High school diploma/GED or equivalent
• Customer service experience; medical office experience a plus
• Friendly, patient, and professional with people
• Able to stay calm and solve problems on the spot
• Basic computer and phone skills