Bilingual Medical Front Desk Clerk (Full Time)

Texas Health Resources; Allen (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Tuition reimbursement

Student Loan Repayment Program

Job summary

Texas Health Resources in Allen, TX, seeks a Medical Office Receptionist for a fast-paced gastroenterology clinic. This full-time position handles patient check-in/out, medical record scanning, appointment scheduling, and insurance verification.

Qualifications include a high school diploma and healthcare or clinical setting experience; bilingual Spanish/English is preferred. Join a supportive team with strong patient-focused care and growth opportunities.

Qualifications

• High School Diploma or equivalent (REQUIRED)
• Six months healthcare experience in a Clinical Setting or Customer Service experience in a Clinical Setting or Office Environment (HIGHLY PREFERRED)
• Insurance Verification/Pre-certification/Referral experience (HIGHLY PREFERRED)
• Bilingual Spanish/English preferred

Responsibilities

• Delivers care to patients utilizing the Medical Office Receptionist Process.
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related materials into the electronic medical record.
• Prepares charts for patient appointments with complete information.
• Handles patient check-out, pricing services, and scheduling follow-up appointments.
• Follows up with patients regarding Missed Appointment Policy and sends communications.
• Performs other duties as assigned.

Skills

Customer service

Phone handling

Medical front desk

Insurance verification

Education

High School Diploma

Tools

EMR systems

Job description

Texas Health Resources in Allen, TX, seeks a Medical Office Receptionist for a fast-paced gastroenterology clinic. This full-time position handles patient check-in/out, medical record scanning, appointment scheduling, and insurance verification.

Qualifications include a high school diploma and healthcare or clinical setting experience; bilingual Spanish/English is preferred. Join a supportive team with strong patient-focused care and growth opportunities.