Bilingual Medical Front Desk Associate

Hope Christian Health Center; North Las Vegas (NV); On-site; USD 34,000 - 46,000; Full time

Job summary

Hope Christian Health Center in Las Vegas is seeking a Front Desk Associate to support patient-centered care in a busy medical home. You will verify patient identity and insurance, collect forms, update the EMR, and prepare documents, ensuring data accuracy and confidentiality.

The role requires bilingual English and Spanish skills, a High School diploma, and at least two years of front desk experience in a medical setting; CPT/ICD-10-CM knowledge and strong communication are a plus.

Qualifications

• Fluency in English and Spanish is required.
• Experience with scheduling and insurance verification in a medical clinic is preferred.
• Knowledge of CPT and ICD-10-CM coding is beneficial.
• Strong interpersonal and communication skills essential for patient interaction.

Responsibilities

• Greet patients and check in, verify identity and insurance.
• Update EMR and manage scheduling, referrals, and documentation.
• Collect patient co-pays and post payments in the billing system.
• Maintain patient confidentiality and HIPAA compliance.
• Assist with communications and data management at the front desk.

Skills

Bilingual English/Spanish

Excellent communication

CPT/ICD-10-CM coding

Interpersonal relationships

Education

High School Diploma or equivalent

2 years front desk experience

Job description

Hope Christian Health Center in Las Vegas is seeking a Front Desk Associate to support patient-centered care in a busy medical home. You will verify patient identity and insurance, collect forms, update the EMR, and prepare documents, ensuring data accuracy and confidentiality.

The role requires bilingual English and Spanish skills, a High School diploma, and at least two years of front desk experience in a medical setting; CPT/ICD-10-CM knowledge and strong communication are a plus.