Bilingual Medical Assistant: Front Desk & Clinical Support

Neighborhood Outreach Access To Health; Glendale (AZ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

None

Job summary

Neighborhood Outreach Access to Health (NOAH) in Glendale, AZ is seeking a Medical Assistant to support diagnostic testing, examinations, patient education and clerical duties. You will work with the provider in a team-based setting at Copperwood Health Center.

The ideal candidate has a High School Diploma or GED, MA certification or completion of an MA program, BLS, and bilingual English/Spanish; experience in medical offices is a plus.

Qualifications

• Knowledge of medical practices and front and back-office procedures.
• Knowledge of patient care and examination procedures.
• Excellent verbal and written communication skills and ability to interact with individuals from diverse backgrounds.
• Strong customer service skills.
• Detail-oriented and professional.
• Ability to exercise confidentiality, discretion, and good judgment.
• Ability to speak English and Spanish required.

Responsibilities

• Works in a team model to improve the patient experience and access to care.
• Prepares patients for examination, takes vitals, and records health history.
• Sets up EKG machines, administers injections and medications, and performs routine specimen collection and tests.
• Prepares equipment and examination rooms and cleans instruments.
• Assists provider with medical treatments, procedures, and exams.
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
• Receives and directs phone calls, schedules appointments, checks-in patients, and updates patient records.
• Checks-out patients, assists with referral processing, and arranges laboratory services.
• May travel to offsite locations to perform diagnostic testing and assist in physical exam components.
• Organizes and communicates with insurance companies for authorizations for therapies, testing and referrals.
• Attends meetings, trainings, and community outreach activities as required.
• Performs other related duties as assigned.

Skills

Medical office procedures

Patient care procedures

Verbal and written communication

Customer service

Attention to detail

Confidentiality and judgment

Bilingual English/Spanish

Education

High School Diploma or GED

Medical Assistant certification or MA program

BLS certification

Job description

Neighborhood Outreach Access to Health (NOAH) in Glendale, AZ is seeking a Medical Assistant to support diagnostic testing, examinations, patient education and clerical duties. You will work with the provider in a team-based setting at Copperwood Health Center.

The ideal candidate has a High School Diploma or GED, MA certification or completion of an MA program, BLS, and bilingual English/Spanish; experience in medical offices is a plus.