Bilingual Medical Assistant

Neighborhood Outreach Access To Health; Glendale (AZ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

None

Job summary

Neighborhood Outreach Access to Health (NOAH) in Glendale, AZ is seeking a Medical Assistant to support diagnostic testing, examinations, patient education and clerical duties. You will work with the provider in a team-based setting at Copperwood Health Center.

The ideal candidate has a High School Diploma or GED, MA certification or completion of an MA program, BLS, and bilingual English/Spanish; experience in medical offices is a plus.

Qualifications

• Knowledge of medical practices and front and back-office procedures.
• Knowledge of patient care and examination procedures.
• Excellent verbal and written communication skills and ability to interact with individuals from diverse backgrounds.
• Strong customer service skills.
• Detail-oriented and professional.
• Ability to exercise confidentiality, discretion, and good judgment.
• Ability to speak English and Spanish required.

Responsibilities

• Works in a team model to improve the patient experience and access to care.
• Prepares patients for examination, takes vitals, and records health history.
• Sets up EKG machines, administers injections and medications, and performs routine specimen collection and tests.
• Prepares equipment and examination rooms and cleans instruments.
• Assists provider with medical treatments, procedures, and exams.
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
• Receives and directs phone calls, schedules appointments, checks-in patients, and updates patient records.
• Checks-out patients, assists with referral processing, and arranges laboratory services.
• May travel to offsite locations to perform diagnostic testing and assist in physical exam components.
• Organizes and communicates with insurance companies for authorizations for therapies, testing and referrals.
• Attends meetings, trainings, and community outreach activities as required.
• Performs other related duties as assigned.

Skills

Medical office procedures

Patient care procedures

Verbal and written communication

Customer service

Attention to detail

Confidentiality and judgment

Bilingual English/Spanish

Education

High School Diploma or GED

Medical Assistant certification or MA program

BLS certification

Job description

Job Details

Job Location: Copperwood Health Center - Glendale, AZ 85304, Position Type: Full Time, Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.

At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.

Job Summary

The Medical Assistant will help the provider in the diagnostic testing, examination, education, and treatment of patients and perform clerical duties as needed.

Duties/Responsibilities

• Works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.
• Prepares patients for examination, takes vitals, and records patients' health history.
• Sets-up EKG machines, administers injections and medications, and performs routine specimen collection and tests.
• Prepares equipment and examination rooms and cleans instruments.
• Assists provider with medical treatments, procedures, and exams.
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
• Receives and directs phone calls, schedules appointments, checks-in patients, obtains necessary patient information to file and updates patient records, and ensures all forms and consents are completed by patients.
• Checks-out patients, assists with referral processing, and arranges laboratory services.
• May travel to offsite locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, and others.
• Organizes and communicates with insurance companies for authorizations for therapies, testing and specialist referrals.
• Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.
• Performs other related duties as assigned.

Qualifications: Required Skills/Knowledge/Abilities

• Knowledge of medical practices and front and back-office procedures.
• Knowledge of patient care and examination procedures.
• Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.
• Strong customer service skills.
• Detail-oriented and professional.
• Ability to exercise confidentiality, discretion, and good judgment.
• Ability to speak English and Spanish required.

Education and Experience

Required

• High School Diploma or GED.
• Certified or Registered Medical Assistant OR completion of a Medical Assistant program that meets the BOMEX training guidelines OR completion of a United States Armed Forces medical services training program OR meet necessary guidelines as described in Arizona Board of Medical Examiners Administrative Code, Title 4, Chapter 16, Article 4, Section R4-16-401, paragraphs A and B prior to start date.
• Basic Life Support (BLS) certification.

Preferred

• 6+ months of experience in a medical office or hospital setting.

Other Requirements

• New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).
• Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.
• Basic Life Support (BLS) certification.