Bilingual Medical Assistant - Front Desk & Clinic Support

Barrio Healthcare; Tucson (AZ); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Gym/Wellness stipend

Job summary

Barrio Healthcare in Tucson, AZ seeks a hybrid Medical Assistant to be the first patient contact at the front desk and provide clinical back‑end support. In a small office, you will move between check‑in duties and assisting providers, including documentation in athenaOne and interpreting for Spanish‑speaking families.

The role requires front desk MA experience, a high school diploma or equivalent with MA training, and strong bilingual skills.

Qualifications

• High school diploma or GED, plus completion of a Medical Assistant program or equivalent clinical experience.
• At least 1 year of MA experience in a front desk role or outpatient clinic.
• Athena (athenaOne) experience strongly preferred.
• Bilingual in English and Spanish strongly preferred (spoken; written is a plus).
• CPR/BLS certification (or willingness to obtain within 30 days).
• Experience with pediatrics, women’s health, or OB is a plus.
• Warm, patient, and calm with newborns and with families who may be tired or stressed.
• Organized, reliable, and good at multitasking between the phone, check-in, and patient care.
• Strong commitment to patient privacy (HIPAA).

Responsibilities

• Greet patients and families, check them in and out, and keep the waiting area welcoming.
• Answer phones and patient portal messages, and route clinical questions to the right provider.
• Schedule and confirm appointments for both programs in athenaOne.
• Collect patient demographics, insurance information, and copays at check-in.
• Verify insurance eligibility before visits.
• Manage incoming faxes, records requests, and referrals from pediatricians and other providers.
• Serve as the Spanish-speaking point of contact for families over the phone and in person.
• Room patients, including new parents and infants, and help families settle in.
• Take vitals and infant weights, including pre- and post-feed weights, and record intake information.
• Update charts and manage tasks in athenaOne.
• Interpret for Spanish-speaking families during visits as needed.
• Prepare, clean, and restock exam rooms and equipment.
• Support providers during visits within MA scope.

Skills

Bilingual: English/Spanish

Front desk experience

Strong multitasking

Education

High school diploma or GED + Medical Assistant program or equivalent

Tools

AthenaOne

Job description

Barrio Healthcare in Tucson, AZ seeks a hybrid Medical Assistant to be the first patient contact at the front desk and provide clinical back‑end support. In a small office, you will move between check‑in duties and assisting providers, including documentation in athenaOne and interpreting for Spanish‑speaking families.

The role requires front desk MA experience, a high school diploma or equivalent with MA training, and strong bilingual skills.