Medical Assistant / Front Desk – Part-Time (Bilingual English/Spanish Preferred)

Barrio Healthcare; Tucson (AZ); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Gym/Wellness stipend

Job summary

Barrio Healthcare in Tucson, AZ seeks a hybrid Medical Assistant to be the first patient contact at the front desk and provide clinical back‑end support. In a small office, you will move between check‑in duties and assisting providers, including documentation in athenaOne and interpreting for Spanish‑speaking families.

The role requires front desk MA experience, a high school diploma or equivalent with MA training, and strong bilingual skills.

Qualifications

• High school diploma or GED, plus completion of a Medical Assistant program or equivalent clinical experience.
• At least 1 year of MA experience in a front desk role or outpatient clinic.
• Athena (athenaOne) experience strongly preferred.
• Bilingual in English and Spanish strongly preferred (spoken; written is a plus).
• CPR/BLS certification (or willingness to obtain within 30 days).
• Experience with pediatrics, women’s health, or OB is a plus.
• Warm, patient, and calm with newborns and with families who may be tired or stressed.
• Organized, reliable, and good at multitasking between the phone, check-in, and patient care.
• Strong commitment to patient privacy (HIPAA).

Responsibilities

• Greet patients and families, check them in and out, and keep the waiting area welcoming.
• Answer phones and patient portal messages, and route clinical questions to the right provider.
• Schedule and confirm appointments for both programs in athenaOne.
• Collect patient demographics, insurance information, and copays at check-in.
• Verify insurance eligibility before visits.
• Manage incoming faxes, records requests, and referrals from pediatricians and other providers.
• Serve as the Spanish-speaking point of contact for families over the phone and in person.
• Room patients, including new parents and infants, and help families settle in.
• Take vitals and infant weights, including pre- and post-feed weights, and record intake information.
• Update charts and manage tasks in athenaOne.
• Interpret for Spanish-speaking families during visits as needed.
• Prepare, clean, and restock exam rooms and equipment.
• Support providers during visits within MA scope.

Skills

Bilingual: English/Spanish

Front desk experience

Strong multitasking

Education

High school diploma or GED + Medical Assistant program or equivalent

Tools

AthenaOne

Job description

Barrio Healthcare is a small, nurse-practitioner-led outpatient clinic in central Tucson. Most of our work is throughBarrio Babies, our breastfeeding medicine and lactation program. It supports families through feeding challenges and the newborn and postpartum period. We also runBarrio Balance+, which focuses on adult metabolic and hormonal health. Our team of NPs, RNs, and lactation consultants provides unhurried, evidence-based care and works closely with local pediatricians, midwives, and OBs. Many of the families we serve speak Spanish.

About the role

This is a hybrid position. You’ll be the first person patients see at the front desk and also the clinical support in the back. In a small office, the role moves back and forth between both, so you’ll need to be comfortable with that.

• Greet patients and families, check them in and out, and keep the waiting area welcoming
• Answer phones and patient portal messages, and route clinical questions to the right provider
• Schedule and confirm appointments for both programs inathenaOne
• Collect patient demographics, insurance information, and copays at check-in
• Verify insurance eligibility before visits
• Manage incoming faxes, records requests, and referrals from pediatricians and other providers
• Serve as the Spanish-speaking point of contact for families over the phone and in person

Medical assistant

• Room patients, including new parents and infants, and help families settle in
• Take vitals and infant weights, including pre- and post-feed weights, and record intake information
• Update charts and manage tasks in athenaOne
• Interpret for Spanish-speaking families during visits as needed
• Prepare, clean, and restock exam rooms and equipment
• Support providers during visits within MA scope

What we’re looking for

• High school diploma or GED, plus completion of a Medical Assistant program or equivalent clinical experience
• At least [1] year of experience as an MA, in a front desk role, or both, in an outpatient clinic
• Athena (athenaOne) experience strongly preferred
• Bilingual in English and Spanish strongly preferred(spoken; written is a plus)
• CPR/BLS certification (or willingness to obtain within [30] days)
• Experience with pediatrics, women’s health, or OB is a plus
• Warm, patient, and calm with newborns and with families who may be tired or stressed
• Organized, reliable, and good at multitasking between the phone, check-in, and patient care
• Strong commitment to patient privacy (HIPAA)