Bilingual Medical Assistant - Front Desk & Back Office

BMI Surgical Institute; Atlanta (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Dental insurance

Vision insurance

Job summary

BMI Surgical Institute in Atlanta, GA is seeking a motivated Front Desk and Medical Assistant to welcome patients and support back-office operations in a fast-paced surgical practice.

Spanish-speaking capability is required. The role includes scheduling, insurance verification, patient intake, and coordinating with clinical staff to ensure smooth patient flow and excellent service.

Benefits include health and dental insurance, PTO, and employee discounts at the practice.

Qualifications

• High school diploma or GED required; CMA or RMA certification preferred.
• Prior experience in a medical front office or clinical setting strongly preferred.
• Familiarity with EHR/EMR systems and medical scheduling software.
• Knowledge of insurance verification and prior authorization processes.
• Excellent communication, multitasking, and customer service skills.

Responsibilities

• Greet and check in patients, ensuring a warm and professional front desk experience.
• Schedule and confirm patient appointments, surgeries, and follow‑up visits.
• Verify insurance eligibility and assist with prior authorizations.
• Collect and update patient demographics, medical histories, and intake forms.
• Answer and route incoming calls, messages, and patient inquiries.
• Maintain accurate electronic health records (EHR) and patient files.
• Coordinate with clinical staff to ensure smooth patient flow throughout the office.

Skills

Front desk experience

Customer service

Communication skills

EHR familiarity

Education

High school diploma or GED

Medical Assistant certification CMA or RMA

Tools

EHR/EMR systems

Medical scheduling software

Job description

BMI Surgical Institute in Atlanta, GA is seeking a motivated Front Desk and Medical Assistant to welcome patients and support back-office operations in a fast-paced surgical practice.

Spanish-speaking capability is required. The role includes scheduling, insurance verification, patient intake, and coordinating with clinical staff to ensure smooth patient flow and excellent service.

Benefits include health and dental insurance, PTO, and employee discounts at the practice.