Bilingual Medical Assistant Floater: Front & Back Office

Principle Health Systems; Texas City (TX); Vor Ort; USD 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health insurance

Vision and dental insurance

401(k) retirement plan

Paid time off

Zusammenfassung

Principle Health Systems in Texas City, TX is seeking a Bilingual Medical Assistant Floater to support front desk and clinical duties across clinic locations. This full-time role involves traveling to different clinics as needed and requires strong patient care and customer service skills.

The position offers paid training, comprehensive benefits, and a schedule of Monday-Thursday 8:00AM-6:00PM with Fri-Sun off. Fluency in Spanish and English is preferred; 2+ years MA experience is desirable.

Qualifikationen

• Bilingual in Spanish and English preferred.
• Minimum of 2 years of experience in a medical assistant role.
• 1 year of front desk experience preferred.
• Medical Assistant certification preferred.
• High school diploma or equivalent.
• Familiarity with electronic medical record (EMR) systems.

Aufgaben

• Open the office by unlocking doors, turning on lights/computers, and maintaining a clean front desk and lobby area.
• Greet patients warmly and maintain excellent customer service.
• Answer phones, take/send messages, and schedule appointments.
• Document patient calls in the clinical EMR.
• Coordinate with insurance and billing departments regarding payments and collections.
• Check emails and clinical messages daily and respond accordingly.
• Collect and post patient payments; reconcile money bags for accuracy at the end of the day.
• Check patients in and out in the EMR system, confirming appointments.
• Generate lab orders for patients.
• Upload patient intake forms and pharmacy information into the EMR.
• Assist patients with paperwork and address any concerns.
• Maintain strict confidentiality in HIPAA compliance.
• Coordinate with Specialty Techs and Front Desk staff to review schedule and labs.
• Prepare patient exam rooms and record vital signs.
• Verify patient information and visit purpose.
• Document medical histories, treatments, and test results in the EMR.
• Ensure PMP verification, last UDS, and MME scores are up-to-date.
• Assist practitioners with procedures, exams, and patient care needs.
• Educate patients on medications and scheduling.
• Respond to patient messages and return calls promptly.
• Update medication tabs in the EMR and ensure prescriptions are sent daily.
• Ensure compliance with HIPAA and OSHA guidelines.
• Scan and label patient lab reports and other documents.
• Schedule/reschedule patients based on medication fill dates.
• Send referrals to appropriate departments daily.
• Communicate scheduling changes to management and staff.
• Submit medical record requests, imaging orders, and procedure forms daily.
• Ensure compliance with healthcare regulations.

Kenntnisse

Bilingual in Spanish

Medical Assistant

EMR experience

Front desk experience

Communication skills

Ausbildung

Medical Assistant certification

High school diploma or equivalent

Tools

EMR systems

Jobbeschreibung

Principle Health Systems in Texas City, TX is seeking a Bilingual Medical Assistant Floater to support front desk and clinical duties across clinic locations. This full-time role involves traveling to different clinics as needed and requires strong patient care and customer service skills.

The position offers paid training, comprehensive benefits, and a schedule of Monday-Thursday 8:00AM-6:00PM with Fri-Sun off. Fluency in Spanish and English is preferred; 2+ years MA experience is desirable.