Bilingual Medicaid Support Specialist - Day Shift In-Person

Datawize Technologies Inc; Hamilton Township (NJ); On-site; USD 23,000 - 30,000; Part time

Job summary

Datawize Technologies Inc. is seeking a contract-based Customer Service representative to handle Medicaid hotline calls in a bilingual capacity on a daytime schedule.

The role requires direct interaction with clients at the Hamilton, NJ site and regular referrals to related Medicaid units. Responsibilities include verifying eligibility, staying current with Medicaid policies, and delivering accurate information while maintaining quality customer service standards.

Qualifications

• Call Center Experience
• Customer Service Experience
• Basic Computer Knowledge
• Phone Skills

Responsibilities

• Handle incoming Medicaid Hotline calls. Must be bilingual.
• Making referrals to other Medicaid units
• Looking up Medicaid clients eligibility
• Keep updated on changes to Medicaid policies and guidelines

Skills

Call Center Experience

Customer Service Experience

Basic Computer Knowledge

Phone Skills

Job description

Datawize Technologies Inc. is seeking a contract-based Customer Service representative to handle Medicaid hotline calls in a bilingual capacity on a daytime schedule.

The role requires direct interaction with clients at the Hamilton, NJ site and regular referrals to related Medicaid units. Responsibilities include verifying eligibility, staying current with Medicaid policies, and delivering accurate information while maintaining quality customer service standards.