Bilingual Medicaid & Insurance Navigator

THE JOSSELYN CENTER NFP; Northfield Township (IL); On-site; USD 30,000 - 38,000; Full time

Job summary

The Healthcare Coverage Navigator at THE JOSSELYN CENTER NFP helps clients apply for Medicaid, enroll in Marketplace plans, renew coverage, and verify eligibility to ensure continuous, affordable health insurance.

Based in Northfield, IL, this full-time onsite role operates Monday–Friday, 9 AM–5 PM, with compensation ranging from $21.98 to $27.47 per hour. The position collaborates with clinical, intake, billing, and care coordination teams to remove barriers to coverage.

Qualifications

• Bachelor’s Degree in Psychology, Social Work, Human Services, or related field required.
• Minimum one year of experience in healthcare enrollment, benefits assistance, social services, case management, or customer service preferred.
• Experience assisting with Medicaid, Medicare, ACA Marketplace, or public benefits programs strongly preferred.
• Bilingual skills preferred.

Responsibilities

• Assist clients in completing Medicaid applications and redeterminations.
• Support clients with enrollment in Marketplace (ACA), Medicare, and other insurance programs as appropriate.
• Educate clients on available insurance options and eligibility requirements.
• Advocate for clients experiencing barriers to coverage or access to care.
• Connect uninsured or underinsured clients to appropriate coverage resources and financial assistance programs.
• Maintain organized records of applications, renewals, verifications, and supporting documentation.
• Stay informed regarding changes to Medicaid, Medicare, Marketplace plans, and other healthcare coverage program.

Skills

Bilingual

Education

Bachelor’s Degree in Psychology, Social Work, Human Services, or related field

Job description

The Healthcare Coverage Navigator at THE JOSSELYN CENTER NFP helps clients apply for Medicaid, enroll in Marketplace plans, renew coverage, and verify eligibility to ensure continuous, affordable health insurance.

Based in Northfield, IL, this full-time onsite role operates Monday–Friday, 9 AM–5 PM, with compensation ranging from $21.98 to $27.47 per hour. The position collaborates with clinical, intake, billing, and care coordination teams to remove barriers to coverage.