Bilingual Mandarin-English Logistics Manager — Ontario, CA

MatchaTalent; San Bernardino (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

MatchaTalent in Ontario, CA is seeking a Logistics Operations Manager to oversee end-to-end operations across warehouses, trucking, drayage, and cross-border logistics in the Greater Los Angeles area.

You will manage third-party providers, monitor costs, optimize routes, prepare reports, and lead continuous improvement of SOPs. Fluency in English and Mandarin is preferred to coordinate with international partners.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Transportation, or a related field.
• Hands-on experience in logistics or supply chain management within the United States.
• Experience managing warehouse operations, trucking, drayage, freight forwarding, or last-mile delivery.
• Familiarity with the Port of Los Angeles/Long Beach, Southern California drayage operations, and the Inland Empire logistics network is highly preferred.
• Basic understanding of U.S. customs clearance processes and international freight operations.
• Experience managing third-party logistics providers, trucking companies, warehouse operators, and customs brokers.
• Strong understanding of logistics cost management, transportation planning, and operational efficiency improvement.

Responsibilities

• Oversee daily logistics operations across warehouses, inland trucking, drayage, cross-border transportation, container loading and unloading, and last-mile delivery activities.
• Develop and optimize transportation schedules, delivery routes, and logistics plans to improve service levels and operational efficiency.
• Monitor warehouse and transportation costs and identify opportunities for cost reduction and productivity improvement.
• Manage third-party logistics vendors, including trucking companies, warehouse operators, customs brokers, and other service providers.
• Conduct vendor performance reviews, commercial negotiations, contract coordination, and ongoing compliance monitoring.
• Monitor cargo movement across the entire logistics process and ensure timely delivery to customers.
• Proactively handle operational exceptions including shipment delays, cargo damage, cargo loss, customs holds, container changes, and delivery disruptions.
• Coordinate with customs brokers and relevant logistics partners to support smooth customs clearance and cargo movement.
• Establish, implement, and continuously improve logistics SOPs, inventory management procedures, and inbound/outbound inspection standards.
• Monitor operational compliance and ensure logistics procedures are consistently followed by internal teams and external service providers.
• Coordinate with overseas headquarters, international clients, local partners, and other stakeholders regarding operational requirements and logistics performance.
• Prepare regular operational reports covering shipment status, warehouse performance, logistics costs, service levels, risks, and corrective actions.
• Manage monthly logistics budgets and conduct cost analysis to identify opportunities for efficiency improvement.
• Lead post-incident reviews and implement corrective and preventive actions following major operational issues.
• Support peak-season planning and ensure operational readiness for sudden increases in shipment volumes and customer requirements.
• Identify opportunities to improve transportation, warehousing, inventory handling, and overall supply chain efficiency.
• Provide recommendations to management regarding operational risks, vendor performance, cost optimization, and logistics strategy.

Skills

Logistics optimization

Vendor management

Excel

WMS

TMS

Education

Bachelor's degree in Logistics

Tools

WMS

TMS

Job description

MatchaTalent in Ontario, CA is seeking a Logistics Operations Manager to oversee end-to-end operations across warehouses, trucking, drayage, and cross-border logistics in the Greater Los Angeles area.

You will manage third-party providers, monitor costs, optimize routes, prepare reports, and lead continuous improvement of SOPs. Fluency in English and Mandarin is preferred to coordinate with international partners.