Bilingual Mandarin Air Import Logistics Specialist

Comrise; New York (NY); On-site; USD 52,000 - 74,000; Full time

Job summary

Comrise is seeking a Logistics Specialist/Air Import Operations Coordinator near JFK to ensure timely shipment movement and clear, proactive client communication. You will handle air import coordination, customs clearance, documentation, and regulatory compliance while delivering high levels of customer service.

Ideal candidates have strong organization, English fluency, and experience with logistics systems.

Qualifications

• Minimum of 1 year of Air Import operations experience preferred.
• Proactive with strong organization skills.
• Excellent written and verbal communication skills.
• Fluent English required; Mandarin/Chinese proficiency is a plus.

Responsibilities

• Open and maintain shipment files with complete and accurate information.
• Monitor air import shipments from arrival to final delivery with status updates.
• Coordinate with customs brokers for timely clearance.
• Collaborate with airlines, terminals, warehouses, and logistics partners.
• Arrange pickups and final deliveries and ensure service commitments.
• Proactively communicate shipment delays and documentation issues.
• Review and maintain shipment records per procedures and regulations.
• Resolve customer, carrier, and vendor issues professionally.
• Prepare shipment reports to support billing accuracy.
• Maintain accurate status in logistics systems.
• Support bonded cargo and other import processes as applicable.
• Collaborate with team to meet daily operational needs.
• Perform additional duties and special projects.

Skills

Communication

Interpersonal skills

Organization

Microsoft Office

Written & verbal communication

English fluency

Mandarin Chinese

Tools

Cargowise

Job description

Comrise is seeking a Logistics Specialist/Air Import Operations Coordinator near JFK to ensure timely shipment movement and clear, proactive client communication. You will handle air import coordination, customs clearance, documentation, and regulatory compliance while delivering high levels of customer service.

Ideal candidates have strong organization, English fluency, and experience with logistics systems.