Bilingual LPN - Remote Care Navigator

HealthSnap; United States; Remote; USD 29,000 - 36,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Job summary

HealthSnap is hiring bilingual LPNs in multiple states to support patients enrolled in chronic care management and remote patient monitoring programs. As a Care Navigator, you’ll work with the patient’s care team, educate patients on chronic conditions, and help set goals.

This full-time role operates Monday–Friday, 9:00am–5:30pm ET, with a remote work arrangement across the United States. Ideal candidates hold a Compact Nursing License and have 3+ years in primary care, cardiology, internal

Qualifications

• A current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN)
• Additional state licenses may be required and will be reimbursed by HealthSnap
• 3+ years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring
• Strong communication and interpersonal skills
• Ability to communicate, verbal and written, in Spanish
• Excellent organizational and time management abilities
• Proficiency in using electronic health records (EHR) and care management software
• Ability to work independently and as part of a team
• Empathy and a patient-centered approach to care
• Technical Requirements: Reliable internet connection and HIPAA-compliant work area and proficiency with virtual communication tools (e.g., Zoom, Slack)
• Competitive salary and benefits package
• Quarterly incentive bonus
• Opportunity for professional growth and development
• Collaborative and inclusive work environment
• Meaningful work that makes a positive impact on healthcare accessibility and outcomes

Responsibilities

• Patient Support: Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs providing support and education about their chronic conditions.
• Education and Empowerment: Educate patients about their health conditions and empower them with lifestyle and behavior strategies to actively manage their chronic conditions. Assist patients to set and reach goals in line with their provider-approved care plans.
• Documentation: Maintain accurate and up-to-date patient records, ensuring all interactions and care plans are documented per protocol.
• Problem Solving: Address patient concerns and barriers to care, working to find practical solutions to improve patient adherence and outcomes.
• Communication: Provide clear, compassionate, and effective communication to patients. Follow approved workflows regarding communicating patient needs to their providers.
• Continuous Improvement: Participate in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience.
• Evaluation and Responding: Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows

Skills

Strong communication

Interpersonal skills

Spanish communication

Time management

Teamwork

Independent work

Education

Compact Nursing License (LPN/LVN)

Tools

EHR software

Care management software

Zoom

Slack

Job description

HealthSnap is hiring bilingual LPNs in multiple states to support patients enrolled in chronic care management and remote patient monitoring programs. As a Care Navigator, you’ll work with the patient’s care team, educate patients on chronic conditions, and help set goals.

This full-time role operates Monday–Friday, 9:00am–5:30pm ET, with a remote work arrangement across the United States. Ideal candidates hold a Compact Nursing License and have 3+ years in primary care, cardiology, internal