Bilingual Logistics Customer Success Specialist

FNS, Inc.; Phoenix (AZ); On-site; USD 50,000 - 57,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Paid Time Off

Education Assistance

Job summary

FNS, Inc. in Phoenix, AZ is seeking a Full Time logistics support specialist to maintain and share daily in/out records, communicate with clients about yard and transportation status, and prepare delivery schedules and logs.

Strong candidates have experience in logistics or customer service, are proficient with Microsoft Excel, and possess excellent communication and organizational skills; bilingual Korean/English is preferred.

Qualifications

• Prior experience in logistics, warehouse, or customer service preferred.
• Proficiency in Microsoft Excel (filtering, sorting, basic formulas, etc.).
• Strong interpersonal and communication skills for client-facing roles.
• Highly organized and detail-oriented.
• Bilingual (Korean/English) is preferred.

Responsibilities

• Maintain and share daily in/out records of battery pack movements
• Communicateeffectively with clients regarding yard and transportation status
• Prepare and manage documents such as delivery schedules, inbound/outbound logs, and inventory sheets
• Use Excel to organize and report logistics data accurately
• Coordinate closely with internal teams (yard, dispatch, transportation)
• Assist in resolving customer inquiries or service-related issues in a professional manner

Skills

Communication

Client-facing

Organizational skills

Bilingual (Korean/English)

Tools

Microsoft Excel

Job description

FNS, Inc. in Phoenix, AZ is seeking a Full Time logistics support specialist to maintain and share daily in/out records, communicate with clients about yard and transportation status, and prepare delivery schedules and logs.

Strong candidates have experience in logistics or customer service, are proficient with Microsoft Excel, and possess excellent communication and organizational skills; bilingual Korean/English is preferred.