Bilingual Logistics Customer Service Specialist (KO/EN)

FNS, Inc.; Phoenix (AZ); On-site; USD 50,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Life, STD, LTD Insurance

Paid Time Off

Bereavement leave

Wedding leave

Birth of a child leave

Education Assistant Program

Job summary

FNS, Inc. is hiring for a Full Time logistics coordinator in Phoenix, AZ. You will handle daily in/out records for battery pack movements, and liaise with clients on yard and transport status.

Requirements include experience in logistics or customer service, strong Excel skills, and excellent communication. Bilingual Korean/English is preferred, with a comprehensive benefits package. Salary ranges from $50,000 to $57,000 per year.

Qualifications

• Prior experience in logistics, warehouse, or customer service preferred.
• Proficiency in Microsoft Excel (filtering, sorting, basic formulas).
• Strong interpersonal and communication skills for client-facing roles.

Responsibilities

• Maintain and share daily in/out records of battery pack movements.
• Communicate effectively with clients regarding yard and transportation status.
• Prepare and manage documents such as delivery schedules, inbound/outbound logs, and inventory sheets.
• Use Excel to organize and report logistics data accurately.
• Coordinate closely with internal teams (yard, dispatch, transportation).
• Assist in resolving customer inquiries or service-related issues in a professional manner.

Skills

Logistics coordination

Customer service

Excel

Communication skills

Korean language

Tools

Microsoft Excel

Job description

FNS, Inc. is hiring for a Full Time logistics coordinator in Phoenix, AZ. You will handle daily in/out records for battery pack movements, and liaise with clients on yard and transport status.

Requirements include experience in logistics or customer service, strong Excel skills, and excellent communication. Bilingual Korean/English is preferred, with a comprehensive benefits package. Salary ranges from $50,000 to $57,000 per year.