Bilingual Logistics Customer Success Specialist

FNS, INC; Phoenix (AZ); On-site; USD 50,000 - 57,000; Full time

Benefits offered by this job

Health, Dental, Vision PPO Insurance

Life, STD, LTD Insurance

Paid Time Off

Additional Paid time off

Years of Service Awards

Education Assistant Program

Job summary

FNS, INC is seeking a full-time Logistics Coordinator in Phoenix, AZ. The role involves maintaining daily in/out records for battery pack movements and communicating with clients about yard and transportation status.

You will prepare delivery schedules, inbound/outbound logs, and inventories, using Excel to organize data and generate reports. The position requires experience in logistics or related fields, strong communication skills, and high organization.

Qualifications

• Prior experience in logistics, warehouse, or customer service preferred.
• Proficiency in Microsoft Excel (filtering, sorting, basic formulas).
• Strong interpersonal and communication skills for client-facing roles.
• Highly organized and detail-oriented.
• Bilingual (Korean/English) is preferred.

Responsibilities

• Maintain and share daily in/out records of battery pack movements
• Communicate effectively with clients regarding yard and transportation status
• Prepare and manage documents such as delivery schedules, inbound/outbound logs, and inventory sheets
• Use Excel to organize and report logistics data accurately
• Coordinate closely with internal teams (yard, dispatch, transportation)
• Assist in resolving customer inquiries or service-related issues in a professional manner

Skills

Logistics experience

Communication skills

Organization

Attention to detail

Bilingual (Korean/English)

Tools

Microsoft Excel

Job description

FNS, INC is seeking a full-time Logistics Coordinator in Phoenix, AZ. The role involves maintaining daily in/out records for battery pack movements and communicating with clients about yard and transportation status.

You will prepare delivery schedules, inbound/outbound logs, and inventories, using Excel to organize data and generate reports. The position requires experience in logistics or related fields, strong communication skills, and high organization.