Bilingual Logistics Assistant Manager - Dispatch & Customer Care

Maersk Line Limited; Denver (CO); Hybrid; USD 78,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk Line Limited in Denver, CO seeks an Assistant Manager to oversee 1st and 2nd shift operations, coordinating vendor relations, dispatching trucks, and supervising on-site staff in a dynamic logistics environment.

The role requires bilingual English/Spanish, a Bachelor's degree preferred, and 5+ years in logistics or related field with proven leadership, problem-solving, and customer service excellence. Competitive pay and benefits offered.

Qualifications

• Bachelor's degree preferred.
• 5+ years of experience in Logistics, Supply Chain or Related Field.
• Experience in a Supervisor role including performance reviews of direct reports.
• Excellent problem-solving skills.
• Good time management skills.
• Experience in a manufacturing environment.

Responsibilities

• Develops and maintains relations with vendors, stores, independent contractors
• Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
• Dispatches trucks using GPS technology
• Oversees in-home delivery for customers
• Maintains monthly operating reports that include statistics and customer service scores
• Oversees Customer Service Representatives and Routers
• Directly supervises hourly on-site staff who handle day-to-day operations in data entry, customer service, order processing and delivery
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include training employees; planning, assigning, and directing work; rewarding and providing direction employees; addressing complaints and resolving problems

Skills

Flexible work schedule

Self-motivated

Excellent attendance

Positive attitude

Good communication skills

Excellent customer service

Education

Bachelor's degree preferred

Job description

Maersk Line Limited in Denver, CO seeks an Assistant Manager to oversee 1st and 2nd shift operations, coordinating vendor relations, dispatching trucks, and supervising on-site staff in a dynamic logistics environment.

The role requires bilingual English/Spanish, a Bachelor's degree preferred, and 5+ years in logistics or related field with proven leadership, problem-solving, and customer service excellence. Competitive pay and benefits offered.