Bilingual Loan Sales Specialist (Spanish)

myhrhome; Bedford (TX); In loco; USD 40.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellbeing program

401(k) matching up to 4%

Employee stock purchase plan

Tuition reimbursement

Paid time off (15 days/year)

Paid sick leave as per local laws

Paid holidays (11 days)

Volunteer time off (3 days/year)

Descrizione del lavoro

OneMain is seeking a Loan Sales Specialist to listen to customer needs and offer friendly, fast financing solutions. The role emphasizes achieving branch goals while providing professional development and advancement opportunities in a supportive environment.

The position involves interacting with customers through multiple channels, managing loan lifecycles, and educating clients on loan terms and optional insurances. On-site work with standard hours and potential extended hours.

Competenze

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Mansioni

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Conoscenze

Sales experience

Customer service

Bilingual Spanish

Formazione

High School Diploma or GED

Descrizione del lavoro

OneMain is seeking a Loan Sales Specialist to listen to customer needs and offer friendly, fast financing solutions. The role emphasizes achieving branch goals while providing professional development and advancement opportunities in a supportive environment.

The position involves interacting with customers through multiple channels, managing loan lifecycles, and educating clients on loan terms and optional insurances. On-site work with standard hours and potential extended hours.