Bilingual Loan Consultant - Sales & Financial Solutions

Jobtome; Hummelstown (Dauphin County); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial on-site Loan Sales Specialist role empowers customers by listening to needs and providing access to friendly, fast, and affordable financing. You will thrive in a competitive environment where hard work drives success and career advancement within a supportive team.

The role emphasizes multitasking, empathy, and clear explanations of loan terms and optional insurance. You will engage customers across phone, email, chat, and our in-house systems to meet branch goals and deliver

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Collections experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial on-site Loan Sales Specialist role empowers customers by listening to needs and providing access to friendly, fast, and affordable financing. You will thrive in a competitive environment where hard work drives success and career advancement within a supportive team.

The role emphasizes multitasking, empathy, and clear explanations of loan terms and optional insurance. You will engage customers across phone, email, chat, and our in-house systems to meet branch goals and deliver