Bilingual Loan Advisor – Spanish

OneMain Financial; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Memphis, TN to listen to customer needs and provide access to friendly, fast, and affordable financing for life’s expenses. The role offers growth opportunities in a dynamic, supportive environment with competitive compensation tied to individual and team success.

The position requires basic education and relevant sales/customer service experience, with preference for bilingual Spanish speakers.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish proficiency preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations by providing ease, empathy and results toward branch goals.
• Develop new connections and nurture existing ones by presenting tailored loan solutions.
• Manage the life cycle of loans, including collections, while ensuring compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and maintain a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Memphis, TN to listen to customer needs and provide access to friendly, fast, and affordable financing for life’s expenses. The role offers growth opportunities in a dynamic, supportive environment with competitive compensation tied to individual and team success.

The position requires basic education and relevant sales/customer service experience, with preference for bilingual Spanish speakers.