Bilingual Life Insurance Support Specialist (Hybrid)

Pyramid Consulting, Inc; Grandview Heights (OH); Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. seeks a Bilingual Financial Services Representative for a 12-month contract in Grandview Heights, OH. The role is hybrid and requires strong customer service and relationship-building with agents.

Responsibilities include handling inquiries, processing transactions, interpreting contracts, and maintaining up-to-date knowledge of product provisions and regulations. Hours are 11:30 am–8:00 pm Mon–Thu and 9:30 am–6:00 pm Fri, with no weekends.

Qualifications

• Must be bilingual in Spanish and English.
• Education: High school studies; LOMA/CLU desirable.
• Three years of work experience in customer service is preferred.

Responsibilities

• Respond to incoming customer/broker/agent inquiries and communicate across teams.
• Assist customers with financial transactions and interpret contracts for policyholders.
• Maintain knowledge of product provisions and applicable regulations; perform other duties as needed.

Skills

Bilingual Spanish/English

Customer Service

Phone Support

Education

High School Diploma

LOMA/CLU desirable

Job description

Pyramid Consulting, Inc. seeks a Bilingual Financial Services Representative for a 12-month contract in Grandview Heights, OH. The role is hybrid and requires strong customer service and relationship-building with agents.

Responsibilities include handling inquiries, processing transactions, interpreting contracts, and maintaining up-to-date knowledge of product provisions and regulations. Hours are 11:30 am–8:00 pm Mon–Thu and 9:30 am–6:00 pm Fri, with no weekends.