Bilingual Lien Resolution Specialist - Maximize Settlements

Justia; New York, Northern (NY, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off and paid holidays

Professional development support

Job summary

The Ward Law Group is seeking an experienced Personal Injury Lien Resolution Specialist to negotiate hospital balances and move settled cases toward closing. If you take ownership of files, follow through consistently, and perform in a high-volume environment, we want to hear from you.

Position available in our New York office, Full Time, 8:30 AM - 5 PM EST. Must be bilingual in English and Spanish and have experience with lien reductions and case management software.

Qualifications

• Bilingual English and Spanish required.
• Strong negotiation and client communication abilities.
• Experience managing a high-volume plaintiff personal injury reductions caseload.
• Proficiency with legal case management software, Litify preferred.

Responsibilities

• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation.
• Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements.
• Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing.
• Maintain accurate balances, negotiation notes, agreements, and case updates in Litify.
• Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements.
• Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney.
• Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy.

Skills

Bilingual English and Spanish

Negotiation skills

Client communication

High-volume caseload management

Tools

Litify

Job description

The Ward Law Group is seeking an experienced Personal Injury Lien Resolution Specialist to negotiate hospital balances and move settled cases toward closing. If you take ownership of files, follow through consistently, and perform in a high-volume environment, we want to hear from you.

Position available in our New York office, Full Time, 8:30 AM - 5 PM EST. Must be bilingual in English and Spanish and have experience with lien reductions and case management software.