Bilingual Library Circulation Clerk (Part-Time)

City of Red Wing; Red Wing (MN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

PERA retirement

Life Insurance

Tuition Reimbursement

Paid time off

Job summary

The City of Red Wing Library seeks a part-time Assistant to support circulation desk operations, assist patrons, and manage materials. The role emphasizes bilingual Spanish/English communication, attention to detail, and friendly customer service.

Responsibilities include handling check-ins/outs, fines, cards, room and copier fees, and basic reference tasks using the library system. Weekend/evening availability is required, with a schedule posted by the library.

Qualifications

• One year of work experience providing direct customer service.
• One year of library experience preferred.
• High School diploma or GED.
• Bilingual Spanish/English required.

Responsibilities

• Perform public reception and routine tasks at the circulation desk.
• Check materials in and out, processing items on hold, and notifying patrons of the status of their requests; utilize the library automation system.
• Collect patron fines; assess fines for damaged or lost materials.
• Collect fees for meeting rooms and copier use.
• Issue new, replacement, and non-resident library cards; register new patrons on the computer system.
• Organize the checkout desk daily; open and close cash register daily.
• Assist the public in the mechanical use of equipment as needed.
• Answer direct phone calls and handle requests; provide public reception, give directions, and refer questions to appropriate staff.
• Maintain organization and cleanliness of the library collection; coordinate repair and return of missing items.
• Perform tasks related to Reference/interlibrary loan services; receive book orders, determine status, route hold and damaged items.
• Create documents, emails, reports, signs and displays using library systems and other software.
• Monitor the library for unsafe situations and disruptive behavior.
• Assist with strategic outreach services.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

Bilingual English/Spanish

Organizational skills

Education

High School diploma or GED

Job description

The City of Red Wing Library seeks a part-time Assistant to support circulation desk operations, assist patrons, and manage materials. The role emphasizes bilingual Spanish/English communication, attention to detail, and friendly customer service.

Responsibilities include handling check-ins/outs, fines, cards, room and copier fees, and basic reference tasks using the library system. Weekend/evening availability is required, with a schedule posted by the library.