Bilingual Lending Advisor – Spanish Speaking Loan Expert

OneMain Financial Group; Bedford (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring Loan Sales Specialists to help customers access friendly, fast, and affordable financing for life’s expenses. The role emphasizes listening to customer needs and thriving in a competitive environment with opportunities for development and advancement.

Responsibilities include guiding customers through the loan lifecycle, maintaining compliance, using multiple channels, and educating on loan terms and optional insurance products.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely, efficient service.
• Exceed customer expectations and work toward branch goals.
• Engage customers throughout the loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Interact with customers and departments via phone, email, chat, and our in-house systems.
• Demonstrate drive and goal-oriented attitude for achievement.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer service

Collections

Bilingual Spanish

In-house systems

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is hiring Loan Sales Specialists to help customers access friendly, fast, and affordable financing for life’s expenses. The role emphasizes listening to customer needs and thriving in a competitive environment with opportunities for development and advancement.

Responsibilities include guiding customers through the loan lifecycle, maintaining compliance, using multiple channels, and educating on loan terms and optional insurance products.