Bilingual Lending Advisor (Spanish Speaker)

OneMain Financial Group; Annville (KY); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) with company match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time off

Job summary

OneMain Financial Group in the United States is seeking a Loan Sales Specialist to help customers access friendly, fast financing while meeting branch goals.

You will multitask across channels, educate customers on loan terms and optional insurance, manage loan lifecycles including collections, and pursue growth through training and advancement opportunities in a collaborative, on-site environment.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results toward goals.
• Develop new connections and maintain relationships by engaging customers through loan processes and lifecycle.
• Manage the loan lifecycle, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Show passion for achievement with an internal drive and goal-oriented attitude.
• Educate customers on optional insurance products and loan terms for thorough understanding.

Skills

Sales experience

Customer service

Collections experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in the United States is seeking a Loan Sales Specialist to help customers access friendly, fast financing while meeting branch goals.

You will multitask across channels, educate customers on loan terms and optional insurance, manage loan lifecycles including collections, and pursue growth through training and advancement opportunities in a collaborative, on-site environment.