Bilingual Leasing Specialist — Tours & Tenant Experience

Birchstone Residential; Lewisville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Birchstone Residential is seeking a Leasing Specialist to support leasing operations and drive the community's financial performance. You will coordinate apartment rentals, move-ins, move-outs, and lease renewals while delivering exceptional customer service.

Responsibilities include qualifying applicants, processing rental applications, coordinating tours, supporting marketing efforts, and maintaining accurate records. Valid driver’s license required and bilingualism a plus.

Qualifications

• High School Diploma or Equivalent required.
• 1+ year of experience in leasing, sales, or customer service.
• Experience in multi-family property management preferred.

Responsibilities

• Greet prospective residents, give tours, and communicate community value.
• Qualify and screen applicants, process rental applications, and follow Fair Housing guidelines.
• Secure deposits and lease agreements; manage expirations and renewals.
• Assist with community marketing, events, and occupancy optimization.
• Provide excellent customer service and respond to resident requests.

Skills

Marketing & Leasing

Communication skills

Time management

Multitasking

Microsoft Office

Entrata software

Bilingual (English/Spanish)

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Entrata software

Job description

Birchstone Residential is seeking a Leasing Specialist to support leasing operations and drive the community's financial performance. You will coordinate apartment rentals, move-ins, move-outs, and lease renewals while delivering exceptional customer service.

Responsibilities include qualifying applicants, processing rental applications, coordinating tours, supporting marketing efforts, and maintaining accurate records. Valid driver’s license required and bilingualism a plus.