Bilingual Leasing Specialist - Resident Experience Lead

ZMOD-TRY Z-Modular Services, LLC; Phoenix (AZ); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus plan and profit-sharing

401(k) with generous match

Medical, dental, vision insurance

Tuition assistance

Paid vacation and holidays

Employee loyalty awards

Descripción de la vacante

Zekelman Industries in Phoenix is seeking a Leasing Associate at our FLATZ 602 community. You will drive occupancy by delivering a professional, welcoming experience to prospective residents and guiding them through the full leasing cycle from inquiry to move-in.

The role suits someone who thrives in a fast-paced, customer-facing environment and speaks Spanish. 1–3 years in leasing or customer service, strong CRM skills, and the ability to multitask and close deals are essential.

Formación

• 1–3 years of experience in leasing, sales, or customer service (residential property management preferred)
• Ability to speak Spanish is required
• Proficient in CRM platforms, leasing software, and digital tools

Responsabilidades

• Greet and qualify prospective residents while scheduling property tours
• Promote apartment features, community amenities, and lifestyle benefits
• Respond promptly to leasing inquiries via phone, email, and online platforms
• Process applications, conduct background checks, and prepare lease documentation
• Facilitate renewals, move-ins, and move-outs to ensure a seamless resident experience
• Maintain an organized leasing pipeline using CRM and follow-up systems
• Support resident retention efforts and execute lease renewal campaigns
• Participate in marketing initiatives and community outreach to generate leads
• Ensure model units and common areas are tour-ready
• Assist with planning and executing resident events and promotional activities
• Promote and uphold workplace safety in compliance with regulations and company policies

Conocimientos

Spanish language

CRM platforms

Customer service

Leasing knowledge

Educación

High school diploma

Descripción del empleo

Zekelman Industries in Phoenix is seeking a Leasing Associate at our FLATZ 602 community. You will drive occupancy by delivering a professional, welcoming experience to prospective residents and guiding them through the full leasing cycle from inquiry to move-in.

The role suits someone who thrives in a fast-paced, customer-facing environment and speaks Spanish. 1–3 years in leasing or customer service, strong CRM skills, and the ability to multitask and close deals are essential.