Bilingual Lead Teller: Leadership & Customer Growth

North Shore Bank; Milwaukee (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

North Shore Bank is seeking a Lead Teller in Milwaukee, starting at $19+ DOE. The role involves coordinating branch activities, performing office duties, and cross-selling bank products while upholding customer service standards.

The Lead Teller may assume supervisory responsibilities in the Branch Manager’s absence, with some staff serving multiple locations. This full-time position requires strong customer service skills and may involve bilingual Spanish capabilities to serve a diverse

Qualifications

• Experience in banking or financial services preferred.
• Ability to lead and coordinate branch activities.
• Strong communication and interpersonal skills.
• Bilingual Spanish proficiency is a plus for customer interaction.

Responsibilities

• Coordinate fixed activities of the Branch.
• Perform office and administrative duties and resolve problems.
• Cross-sell bank products and services.
• Uphold customer service standards set by North Shore Bank.
• Act as supervisor in the absence of the Branch Manager.
• Support Area Lead Tellers across multiple locations.

Skills

Bilingual Spanish

Customer service

Supervisory

Cross-selling

Job description

North Shore Bank is seeking a Lead Teller in Milwaukee, starting at $19+ DOE. The role involves coordinating branch activities, performing office duties, and cross-selling bank products while upholding customer service standards.

The Lead Teller may assume supervisory responsibilities in the Branch Manager’s absence, with some staff serving multiple locations. This full-time position requires strong customer service skills and may involve bilingual Spanish capabilities to serve a diverse