Bilingual L2 Deskside Support Technician (EN/JP)

Conscientia Corp; Saline (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Conscientia Corp is seeking an experienced Technician located in Saline, Michigan. You will be primarily responsible for client-side PC support, which includes troubleshooting and managing Windows 7 operational support as well as coordinating video conferences.

The ideal candidate should have technical skills in troubleshooting and customer service, along with the unique requirement of being bilingual in English and Japanese. Join us for a rewarding opportunity to contribute to a dynamic team!

Qualifications

• In-depth knowledge of Windows 7 support and technical troubleshooting.
• Experience with PC imaging and remote control support tools.
• Bilingual in English and Japanese required.

Responsibilities

• Responsible for client-side PC support and troubleshooting.
• Manage accounts and provide operational support for Windows 7.
• Coordinate and support video conferences and special events.

Skills

Windows 7 support

Technical troubleshooting

Bilingual (English/Japanese)

PC imaging and remote support

Microsoft Office 2010/2016

Audio/Visual support

Active Directory knowledge

Cisco VoIP telephones

Customer service

Incident/request/change/problem management

Job description

Conscientia Corp is seeking an experienced Technician located in Saline, Michigan. You will be primarily responsible for client-side PC support, which includes troubleshooting and managing Windows 7 operational support as well as coordinating video conferences.

The ideal candidate should have technical skills in troubleshooting and customer service, along with the unique requirement of being bilingual in English and Japanese. Join us for a rewarding opportunity to contribute to a dynamic team!