Bilingual Japanese Risk Solutions Account Manager

Marsh; Kansas City (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Marsh’s Select Risk Solutions team in Kansas City seeks a Japanese‑bilingual Account Manager to service Japanese‑owned and multinational clients across the US and globally. The role blends insurance expertise, commercial insight, and cross‑cultural communication to deliver thoughtful risk solutions and exceptional client service.

You will work with client executives, brokers, carriers, and Marsh specialists in both Japanese and English, handling placements, renewals, and cross‑border

Qualifications

• Bachelor’s degree in Business, Insurance, Finance, Risk Management, or a related field.
• 2–4 years of experience in insurance brokerage, commercial insurance placement, risk management, or a related field.
• Professional fluency in Japanese and English, including the ability to communicate with business leaders, explain complex insurance concepts, and prepare or review business communications in both languages.
• Experience supporting commercial insurance programs involving Property, Casualty, FINPRO, or related lines.
• Experience managing client accounts, renewals, placements, or complex insurance projects.
• Knowledge of insurance markets, underwriting practices, risk assessment, and coverage structures.
• Strong analytical and problem‑solving skills, with the ability to use data and market insights to inform recommendations.
• Excellent relationship‑building, communication, organization, and presentation skills.
• The ability to work independently, manage competing priorities, and perform effectively in a fast‑paced environment.
• Willingness and ability to obtain and maintain required licenses and certifications, including a Property & Casualty license.
• Preferably knowledge and awareness of the Japanese insurance companies operating in the US.

Responsibilities

• Use risk and industry expertise to design and implement placement solutions that align with client needs and commercial objectives, including the needs of Japanese-owned and multinational clients.
• Prepare and submit coverage specifications and obtain carrier quotes under the “assist, advise, and assume” transaction model.
• Bind coverage and maintain accurate placement binders, exhibits, and contract documentation to high standards of procedural compliance.
• Contribute to pricing strategy development and go-to-market approaches to support competitive placement outcomes.
• Interface with client executives, advisors, underwriters, and internal teams in both Japanese and English to support client retention, new business development, and responsive service delivery.
• Build and maintain strong relationships with practice groups, insurance markets, carriers, underwriters, and Japanese-speaking client stakeholders to enhance market access and collaboration.
• Monitor and interpret market practices, pricing trends, and underwriting policies; translate insights into placement strategies and client advisories for both U.S. and Japanese stakeholders.
• Help bridge communication and business practices between Japanese parent companies, local U.S. operations, and Marsh teams to support effective decision-making and service delivery.
• Oversee account and project management activities—including timely renewals, data accuracy, contract execution, and cross-border coordination—and ensure all work adheres to regulatory, professional, and internal compliance standards.

Skills

Bilingual Japanese/English

Client management

Analytical skills

Communication

Presentation skills

Independent work

License: Property & Casualty

Education

Bachelor’s degree in Business, Insurance, Finance, Risk Management, or related field

Job description

Marsh’s Select Risk Solutions team in Kansas City seeks a Japanese‑bilingual Account Manager to service Japanese‑owned and multinational clients across the US and globally. The role blends insurance expertise, commercial insight, and cross‑cultural communication to deliver thoughtful risk solutions and exceptional client service.

You will work with client executives, brokers, carriers, and Marsh specialists in both Japanese and English, handling placements, renewals, and cross‑border