Bilingual Personal Lines Insurance Specialist (English/Japanese)

Mitsui Sumitomo Insurance Group; Cincinnati (OH); Hybrid; USD 30,000 - 41,000; Part time

Job summary

MSIG USA, the US subsidiary of Mitsui Sumitomo Insurance Group, is seeking an Account Representative with bilingual English/Japanese capabilities to interpret policy information and provide coverage consultation. The role involves risk management support, claims coordination, and handling agent and insured inquiries in a hybrid in-office setting.

The ideal candidate has 3 years of insurance experience, a Property & Casualty license, and strong communication skills in both English and Japanese.

Qualifications

• Bilingual English and Japanese communication skills are required.
• High school diploma required; bachelor’s degree preferred.
• Minimum 3 years of insurance experience; P&C license required.

Responsibilities

• Provide English and/or Japanese interpretation for policy requests and inquiries from agents and insureds.
• Offer coverage consultation, risk management, and assist in service issue resolutions.
• Enter activities in the Applied Agency system and manage daily tasks with deadlines.
• Handle inquiries via phone, fax, and email for quotations, policy changes, and cancellations.

Skills

Bilingual English/Japanese

Communication skills

Verbal and written communication

Applied Agency Management System

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Applied Agency Management System

Job description

MSIG USA, the US subsidiary of Mitsui Sumitomo Insurance Group, is seeking an Account Representative with bilingual English/Japanese capabilities to interpret policy information and provide coverage consultation. The role involves risk management support, claims coordination, and handling agent and insured inquiries in a hybrid in-office setting.

The ideal candidate has 3 years of insurance experience, a Property & Casualty license, and strong communication skills in both English and Japanese.