Bilingual Janitorial Account Manager — Flexible Schedule

Allied Universal Janitorial Services; Petersburg (VA); On-site; USD 41,000 - 55,000; Full time

Job summary

Allied Universal Janitorial Services is seeking a Janitorial Account Manager in Virginia to oversee day-to-day operations, hire/train staff, manage payroll, and maintain high-quality client service. You will build strong relationships with clients and employees, address issues, and ensure satisfaction.

The role requires bilingual Spanish/English and prior supervisory experience, with flexibility for on-call shifts.

Qualifications

• Bi-lingual Spanish/English (read, write and speak)
• 6-months of experience in business management/operations/supervisory role in facilities or client-focused sites
• Excellent computer skills: Excel, Word, and PowerPoint
• Communications skills: verbal and written
• Management experience, especially in a union environment (preferred)
• Ability to work a flex schedule (on-call times vary daily)
• Minimum of 1 year management experience, cleaning experience (preferred)
• Experience in janitorial industry or training capability

Responsibilities

• Supervise the day to day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training
• Ensure the Client Site is provided with high quality janitorial services
• Build and maintain effective relationships with both customers and employees
• Handle escalated issues or situations appropriately
• Ensure employee grievances are heard and resolved
• Manage uniforms, equipment, supplies and vehicles at the account(s)
• Communicate proactively with Customer and meet their needs; hold regular meetings and provide solutions
• Enforce Allied Universal policies as outlined in handbooks and company portal

Skills

Bi-lingual Spanish/English

Excellent computer skills

Communications skills

Flex schedule

Tools

Excel

Word

PowerPoint

Job description

Allied Universal Janitorial Services is seeking a Janitorial Account Manager in Virginia to oversee day-to-day operations, hire/train staff, manage payroll, and maintain high-quality client service. You will build strong relationships with clients and employees, address issues, and ensure satisfaction.

The role requires bilingual Spanish/English and prior supervisory experience, with flexibility for on-call shifts.