Janitorial Operations Manager — Lead Client & Team

Allied Universal; San Francisco (CA); On-site; USD 89,000 - 121,000; Full time

Job summary

Allied Universal is seeking a Janitorial Project Manager in San Francisco to lead day-to-day operations for an assigned account. You will hire, train, supervise staff, and coordinate support services to deliver high-quality janitorial care and payroll processing.

You will build strong client and employee relationships, respond to after-hours needs, and ensure satisfaction while enforcing company policies. Fluency in Spanish and English is valued, with prior union-environment management

Qualifications

• Bi-lingual Spanish/English (read, write and speak).
• 6-months of experience in business management/operations/supervisory roles in facilities or client-focused sites is preferred.
• Excellent computer skills: Excel, Word, and PowerPoint.
• Communications skills verbal and written.
• Experience managing in a union environment is preferred.
• Ability to work a flex schedule (different on call times daily).
• Minimum of 2 years management experience in cleaning or related fields.

Responsibilities

• Supervise the day-to-day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training.
• Ensure the Client Site is provided with high-quality janitorial services.
• Build and maintain effective relationships with both customers and employees.
• Handle escalated issues or situations appropriately.
• Ensure employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles at the account(s).
• Communicate proactively with the Customer to meet their needs and ensure satisfaction.
• Enforce Allied Universal policies as outlined in handbooks and on the company portal.

Skills

Bilingual Spanish/English

Management experience

Communication skills

Flex schedule

Cleaning experience

Union environment experience

Tools

Excel

Word

PowerPoint

Job description

Allied Universal is seeking a Janitorial Project Manager in San Francisco to lead day-to-day operations for an assigned account. You will hire, train, supervise staff, and coordinate support services to deliver high-quality janitorial care and payroll processing.

You will build strong client and employee relationships, respond to after-hours needs, and ensure satisfaction while enforcing company policies. Fluency in Spanish and English is valued, with prior union-environment management