Bilingual Janitorial Account Manager

Allied Universal; Petersburg (AK); On-site; USD 43,000 - 53,000; Full time

Job summary

Allied Universal is hiring a Janitorial Account Manager to oversee day-to-day site operations, supervise staff, coordinate payroll and training, and maintain strong client relationships. The role emphasizes delivering high-quality janitorial services and proactive problem-solving to ensure client satisfaction.

The position requires bilingual Spanish/English, solid MS Office skills (Excel, Word, PowerPoint), and prior management experience in facilities or similar settings.

Qualifications

• Bi-lingual Spanish/English (read, write and speak).
• 6 months of supervisory or operations experience in facilities or client-focused sites (preferred).
• Excellent computer skills: Excel, Word, PowerPoint.
• Verbal and written communication skills.
• Experience in a union environment (preferred).
• Ability to work a flexible schedule with on-call times daily.
• Minimum of 1 year management experience in cleaning/related fields (preferred).

Responsibilities

• Supervise day-to-day janitorial operations at an assigned site.
• Manage a team of janitorial staff with scheduling, payroll, and training.
• Ensure high-quality janitorial services for the client site.
• Build and maintain relationships with customers and employees.
• Handle escalated issues and resolve employee grievances.
• Manage uniforms, equipment, supplies, and vehicles for the account.
• Communicate with the customer regularly to meet needs and ensure satisfaction.
• Enforce company policies as outlined in handbooks and portals.

Skills

Bilingual Spanish/English

Communication skills

Management experience

Customer service

Tools

Excel

Word

PowerPoint

Job description

Allied Universal is hiring a Janitorial Account Manager to oversee day-to-day site operations, supervise staff, coordinate payroll and training, and maintain strong client relationships. The role emphasizes delivering high-quality janitorial services and proactive problem-solving to ensure client satisfaction.

The position requires bilingual Spanish/English, solid MS Office skills (Excel, Word, PowerPoint), and prior management experience in facilities or similar settings.