Bilingual IT Support & Systems Administrator

Casey Construction Group, LLC; Gaithersburg (MD); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Voluntary life and AD&D insurance

Paid time off

Annual holidays

401(k) with matching contributions

Incentive bonuses

Mileage reimbursement

Company vehicles

Fuel allowances

Job summary

CASEY Construction Group, LLC is seeking a bilingual English/Spanish IT Support & Systems Administrator to serve as the primary contact for employee technology support across our office and field operations. This hands-on role manages device deployment, inventory, conference room tech, and Microsoft 365 administration, coordinating with our managed IT provider on escalated issues.

This is an excellent opportunity for a service-oriented IT professional who enjoys solving problems, supporting

Qualifications

• Minimum 5+ years in IT support or systems administration.
• Bilingual English/Spanish required.
• Experience with Microsoft 365, Windows and Apple devices.
• Experience with device deployment, MFA, and access management.
• Strong troubleshooting and customer service skills.
• Willingness to travel and valid driver’s license.

Responsibilities

• Provide day-to-day technical support for employees in the office and field.
• Configure and deploy laptops, mobile devices, user accounts, and system access for new hires.
• Manage device inventory, replacements, returns, and lifecycle tracking.
• Support Microsoft 365, user access, MFA, and company applications.
• Maintain conference room technology and support Teams meetings and company events.
• Coordinate escalated support issues and technology projects with our managed IT provider.
• Document procedures and identify opportunities for process improvements and automation.
• Help ensure company technology systems remain secure, organized, and effective.

Skills

IT support

Bilingual English/Spanish

MS 365 administration

Windows & macOS support

MFA & access control

Customer service

Organization skills

Education

Associate or Bachelor's degree in IT or related field

Tools

Microsoft Intune

Apple Business Manager

JAMF

AD/Azure AD

Job description

About CASEY

At CASEY Construction Group, we believe great projects start with great people. Since 2009, we have built a reputation for quality, integrity, and exceptional service, specializing in drywall, floor preparation, and polished concrete throughout the DC Metro, Raleigh, and Richmond markets. Our success is driven by talented people who take pride in their work, support their teammates, and are committed to delivering outstanding results. As we continue to grow, we're looking for motivated individuals who want to build a rewarding career, make an impact, and grow alongside our company.

Position Summary

CASEY is seeking a bilingual (English/Spanish) IT Support & Systems Administrator to serve as the primary point of contact for employee technology support across our office and field operations. This hands‑on role supports end users, manages device deployment and inventory, maintains conference room technology, administers Microsoft 365 systems, and coordinates with our managed IT provider on escalated issues and technology projects.

This is an excellent opportunity for a service-oriented IT professional who enjoys solving problems, supporting employees, and helping improve systems and processes in a growing organization.

What You'll Do

• Provide day-to-day technical support for employees in the office and field.


• Configure and deploy laptops, mobile devices, user accounts, and system access for new hires.


• Manage device inventory, replacements, returns, and lifecycle tracking.


• Support Microsoft 365, user access, MFA, and company applications.


• Maintain conference room technology and support Teams meetings and company events.


• Coordinate escalated support issues and technology projects with our managed IT provider.


• Document procedures and identify opportunities for process improvements and automation.


• Help ensure company technology systems remain secure, organized, and effective.

What We’re Looking For

• 5+ years of IT support, helpdesk, desktop support, or systems administration experience.


• Fluency in both English and Spanish.


• Experience supporting Microsoft 365, Windows devices, Apple devices, and user account management.


• Experience with device deployment, onboarding/offboarding, MFA, and access administration.


• Strong troubleshooting, customer service, communication, and organizational skills.


• Ability to prioritize multiple requests and provide support across office and field environments.


• Valid driver's license and ability to travel to offices and job sites as needed.

Preferred:

• Experience with Microsoft Intune, Apple Business Manager, and JAMF.


• Associate or bachelor's degree in information technology or related field.


• Relevant IT certifications.

What Success Looks Like

• New hires receive devices and system access before their start date.


• Employees receive timely, professional support and issue resolution.


• Device inventory and assignments are maintained accurately.


• Conference rooms, Teams meetings, and AV systems are consistently operational.


• Technology projects, vendor requests, and support tickets are completed efficiently and effectively.

Why Join CASEY?

At CASEY, you'll have the opportunity to make an immediate impact while helping support and improve the technology that keeps our teams connected and productive. This role offers exposure to endpoint management, Microsoft 365 administration, cybersecurity, business systems, and technology improvement initiatives in a growing organization.

The salary range for this position is $85,000 to $115,000 (based on skills, experience, and education).

Benefits

• options for medical, dental, and vision coverage


• voluntary term life and AD&D insurance


• paid time off


• annual holidays


• financial benefits such as a 401(k) plan with matching contributions


• opportunities for incentive bonuses


• mileage reimbursement


• company vehicles


• fuel allowances

The compensation and benefits information are current as of the date of this posting. Eligibility requirements may apply to benefits and incentive compensation.