Bilingual IT Support & Systems Administrator

Casey-Construction-Grou; Gaithersburg (MD); Vor Ort; USD 85.000 - 115.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

401(k) plan with matching

Paid time off

Annual holidays

Incentive bonuses

Mileage reimbursement

Company vehicles

Fuel allowances

Zusammenfassung

CASEY Construction Group is seeking a bilingual English/Spanish IT Support & Systems Administrator to serve as the primary contact for employee technology support across our office and field operations. This hands-on role maintains devices, deploys equipment, manages access, and coordinates with our managed IT provider on projects.

You will support Microsoft 365, conference room technology, and ensure secure, organized systems while contributing to process improvements in a growing organization.

Qualifikationen

• 5+ years of IT support, helpdesk, desktop support, or systems administration.
• Fluent in English and Spanish.
• Experience with Microsoft 365, Windows and Apple devices, and user account management.
• Experience with device deployment, onboarding/offboarding, MFA, and access administration.
• Strong troubleshooting, customer service, communication, and organizational skills.
• Ability to prioritize requests across office and field environments.
• Valid driver's license and travel to offices/sites as needed.

Aufgaben

• Provide day-to-day technical support for employees in the office and field.
• Configure and deploy laptops and mobile devices, user accounts, and access for new hires.
• Manage device inventory, replacements, returns, and lifecycle tracking.
• Support Microsoft 365, MFA, and company applications.
• Maintain conference room tech and support Teams meetings and events.
• Coordinate escalated support issues and technology projects with our managed IT provider.
• Document procedures and identify opportunities for automation.
• Help ensure tech systems are secure, organized, and effective.

Kenntnisse

IT support

Bilingual English/Spanish

Microsoft 365

Windows & macOS

MFA & access management

Ausbildung

Associate or Bachelor’s degree in IT or related field

Relevant IT certifications

Tools

Microsoft Intune

Apple Business Manager

JAMF

Jobbeschreibung

About CASEY

At CASEY Construction Group, we believe great projects start with great people. Since 2009, we have built a reputation for quality, integrity, and exceptional service, specializing in drywall, floor preparation, and polished concrete throughout the DC Metro, Raleigh, and Richmond markets. Our success is driven by talented people who take pride in their work, support their teammates, and are committed to delivering outstanding results. As we continue to grow, we're looking for motivated individuals who want to build a rewarding career, make an impact, and grow alongside our company.

Position Summary

CASEY is seeking a bilingual (English/Spanish) IT Support & Systems Administrator to serve as the primary point of contact for employee technology support across our office and field operations. This hands‑on role supports end users, manages device deployment and inventory, maintains conference room technology, administers Microsoft 365 systems, and coordinates with our managed IT provider on escalated issues and technology projects.

This is an excellent opportunity for a service-oriented IT professional who enjoys solving problems, supporting employees, and helping improve systems and processes in a growing organization.

What You'll Do

• Provide day-to-day technical support for employees in the office and field.


• Configure and deploy laptops, mobile devices, user accounts, and system access for new hires.


• Manage device inventory, replacements, returns, and lifecycle tracking.


• Support Microsoft 365, user access, MFA, and company applications.


• Maintain conference room technology and support Teams meetings and company events.


• Coordinate escalated support issues and technology projects with our managed IT provider.


• Document procedures and identify opportunities for process improvements and automation.


• Help ensure company technology systems remain secure, organized, and effective.

What We’re Looking For

• 5+ years of IT support, helpdesk, desktop support, or systems administration experience.


• Fluency in both English and Spanish.


• Experience supporting Microsoft 365, Windows devices, Apple devices, and user account management.


• Experience with device deployment, onboarding/offboarding, MFA, and access administration.


• Strong troubleshooting, customer service, communication, and organizational skills.


• Ability to prioritize multiple requests and provide support across office and field environments.


• Valid driver's license and ability to travel to offices and job sites as needed.

Preferred:

• Experience with Microsoft Intune, Apple Business Manager, and JAMF.


• Associate or bachelor's degree in information technology or related field.


• Relevant IT certifications.

What Success Looks Like

• New hires receive devices and system access before their start date.


• Employees receive timely, professional support and issue resolution.


• Device inventory and assignments are maintained accurately.


• Conference rooms, Teams meetings, and AV systems are consistently operational.


• Technology projects, vendor requests, and support tickets are completed efficiently and effectively.

Why Join CASEY?

At CASEY, you'll have the opportunity to make an immediate impact while helping support and improve the technology that keeps our teams connected and productive. This role offers exposure to endpoint management, Microsoft 365 administration, cybersecurity, business systems, and technology improvement initiatives in a growing organization.

The salary range for this position is $85,000 to $115,000 (based on skills, experience, and education).

Benefits

• options for medical, dental, and vision coverage


• voluntary term life and AD&D insurance


• paid time off


• annual holidays


• financial benefits such as a 401(k) plan with matching contributions


• opportunities for incentive bonuses


• mileage reimbursement


• company vehicles


• fuel allowances

The compensation and benefits information are current as of the date of this posting. Eligibility requirements may apply to benefits and incentive compensation.