Bilingual Intermodal Dispatch Coordinator

ONCALL Staffing Inc; La Porte (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

ONCALL Staffing Inc. in Pasadena, TX is seeking an experienced Dispatch Assistant to join our transportation and logistics team.

The role coordinates daily intermodal dispatch operations, communicates with drivers, tracks container movements, and ensures timely deliveries while delivering excellent customer service. The ideal candidate will be bilingual (English/Spanish), highly organized, and proficient with Microsoft Office and V-Intermodal.

Qualifications

• Minimum 2 years of dispatch experience in intermodal transportation, trucking, or container logistics.
• Experience coordinating port/container movements is highly preferred.
• Bilingual in English and Spanish required.
• High school diploma or GED.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office.
• Familiarity with V-Intermodal dispatch software is a plus.
• Ability to learn transportation management systems quickly.
• Knowledge of DOT regulations and industry best practices is preferred.
• Excellent organizational and multitasking abilities.

Responsibilities

• Coordinate and schedule container pickups and deliveries.
• Dispatch drivers and relay route assignments and changes.
• Track container movements and provide timely customer updates.
• Maintain dispatch records, logs, and documentation.
• Ensure compliance with DOT regulations and company policies.
• Perform data entry and maintain dispatch reports.
• Answer calls and emails professionally.
• Assist the Operations Manager with daily dispatch activities.
• Resolve scheduling issues while maintaining customer service.

Skills

Dispatch experience

Intermodal logistics

Bilingual English/Spanish

Attention to detail

Communication

Data entry

Customer service

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

V-Intermodal

Job description

ONCALL Staffing Inc. in Pasadena, TX is seeking an experienced Dispatch Assistant to join our transportation and logistics team.

The role coordinates daily intermodal dispatch operations, communicates with drivers, tracks container movements, and ensures timely deliveries while delivering excellent customer service. The ideal candidate will be bilingual (English/Spanish), highly organized, and proficient with Microsoft Office and V-Intermodal.