Bilingual Dispatcher – Driver Coordination & Logistics

PRO EM Party and Event Rentals; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

PRO EM National Event Services. in Phoenix, AZ seeks a full-time Warehouse Dispatcher to serve as the primary liaison between customers and drivers, ensuring timely dispatch and accurate work orders.

Ideal candidates are fluent in English and Spanish and can work independently or with a team in a fast-paced environment. Responsibilities include assigning drivers, managing equipment and personnel, updating the dispatch system (Haul-It) and Track-It, and communicating updates to drivers and

Qualifications

• Minimum one-year dispatch experience preferred.
• Bilingual in English/Spanish preferred.
• Must be authorized to work in the U.S.
• Must be at least 18 years of age.
• Must be able to pass a pre-employment drug screen.
• Proficient knowledge of Phoenix and surrounding areas.
• Knowledge of DOT regulations, including hours of service.
• Intermediate to advanced skill set of Microsoft Office Suite.

Responsibilities

• Determine the appropriate availability of equipment and personnel for each work order or customer specifications.
• Dispatch drivers/trucks to locations according to customer requests and availability.
• Relay information to supervisors and drivers via messaging, telephone and radio communications.
• Advise personnel about traffic problems, weather conditions, and other hazards.
• Adjust schedule as needed throughout the day.
• Manage and track drivers’ attendance and time-off requests.
• Assign newly hired drivers to trainers and equipment.
• Ensure jobs are entered timely and accurately into Haul-It dispatch system.
• Update driver status in Track-It as needed.
• Communicate daily dispatch assignments to all necessary personnel and post in driver’s board.
• Communicate updates regularly.
• Follow up on daily paperwork to ensure it is correct.
• Be available to work weekends and overtime, as needed.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Excellent communication skills

Microsoft Office

Multitasking

Organizational skills

Lift 50 pounds

Haul-It dispatch system

Track-It system

Tools

Haul-It dispatch system

Track-It

Job description

PRO EM National Event Services. in Phoenix, AZ seeks a full-time Warehouse Dispatcher to serve as the primary liaison between customers and drivers, ensuring timely dispatch and accurate work orders.

Ideal candidates are fluent in English and Spanish and can work independently or with a team in a fast-paced environment. Responsibilities include assigning drivers, managing equipment and personnel, updating the dispatch system (Haul-It) and Track-It, and communicating updates to drivers and