Bilingual Integrated Care Navigator

Humana Inc; Floresville (TX); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement savings plan

Tuition assistance

Scholarships for eligible dependents

Parental and caregiver leave

Job summary

Humana Inc. is seeking a bilingual Care Coach to provide proactive, patient-centered care coordination and social needs support for high-risk patients in the designated market area, including Floresville, TX.

The role involves clinic-based and field work, with about two days in-center and two days in-home weekly. Responsibilities include conducting structured patient interviews, coordinating care across settings, and supporting transitions of care.

Qualifications

• Healthcare professional with 3+ years of Ambulatory, Primary Care, or Senior-Care experience with direct patient care
• Bilingual in English and Spanish with the ability to read/write/speak in both languages
• Ability to discuss chronic conditions and reinforce medication instructions
• Comfortability to regularly conduct home visits and community-based outreach
• Demonstrated experience in patient education, care coordination, and social support of high-risk or geriatric populations

Responsibilities

• Clinical Screening & Escalation: Conduct structured patient interviews and collect health-related information and document with providers.
• Outreach and Home Visits: Perform home visits to observe living conditions and safety concerns.
• Social Needs support: Identify barriers to care and connect patients with community resources.
• Chronic Disease Education: Deliver education to reinforce provider recommendations for chronic disease management.
• Care Coordination: Liaise between patients, primary care, specialists, pharmacies, home health, and community providers to close care gaps.

Skills

Bilingual English/Spanish

Job description

Humana Inc. is seeking a bilingual Care Coach to provide proactive, patient-centered care coordination and social needs support for high-risk patients in the designated market area, including Floresville, TX.

The role involves clinic-based and field work, with about two days in-center and two days in-home weekly. Responsibilities include conducting structured patient interviews, coordinating care across settings, and supporting transitions of care.