Bilingual Care Coach for High-Risk Seniors

Conviva Care Solutions, LLC; Florida; Hybrid; USD 54,000 - 73,000; Full time

Job summary

Conviva Senior Primary Care, part of Humana, seeks a Care Coach to coordinate care for high‑risk patients, perform home visits, and support transitions of care. You will liaise with primary care, specialists, pharmacists and community providers.

The role emphasizes culturally competent, patient‑centered care, with opportunities to educate on chronic disease management and connect patients to social resources.

Qualifications

• Healthcare professional with 3+ years of ambulatory, primary care, or senior-care experience with direct patient care
• Ability to discuss chronic conditions and reinforce medication instructions
• Comfortability to regularly conduct home visits and community-based outreach
• Demonstrated experience in patient education, care coordination, and social support of high-risk or geriatric populations

Responsibilities

• Care coordination across health and social service systems, serving as patient advocates and clinical supports
• Perform home visits to observe living conditions and review environmental or social factors impacting engagement
• Identify barriers to care, address immediate social stressors, and connect patients with community resources
• Deliver culturally appropriate education to reinforce provider and pharmacist recommendations for chronic disease management
• Liaise between patients, primary care, specialists, pharmacies, home health, and community providers to close care gaps
• Support care transitions, coordinate follow-up, and facilitate communication across care settings

Job description

Conviva Senior Primary Care, part of Humana, seeks a Care Coach to coordinate care for high‑risk patients, perform home visits, and support transitions of care. You will liaise with primary care, specialists, pharmacists and community providers.

The role emphasizes culturally competent, patient‑centered care, with opportunities to educate on chronic disease management and connect patients to social resources.