Bilingual Intake Specialist II: Community Resources

Socket.dev; Portland (OR); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Disability Insurance

Employee Assistance Program

401(k)

Inclusive culture

Job summary

Impact NW in Portland is seeking an Intake Specialist II (bilingual) to provide clinic-based community resource services at health centers. You will conduct brief client assessments, plan actions, and make individualized referrals to connect clients with needed services.

The role requires at least two years in social work or related fields, ability to relate to diverse communities, and a valid driver’s license for local travel. This is a full-time, on-site position in the Portland area.

Qualifications

• Minimum of two years of work, volunteering in social work or related field, or lived experience.
• One year of experience in working with families and individuals experiencing poverty and/or homelessness, or having long term mental health, addiction/recovery, and/or other long-term disabilities.
• Sensitivity and ability to relate to people from diverse lifestyles, socioeconomic levels, and cultures with the abilities to provide culturally responsive services.

Responsibilities

• Utilize person-centered and trauma-informed assessment to identify and prioritize participant needs.
• Support and encourage participants self-advocacy.
• Maintain compliance with all HIPAA standards.
• Coordinate and/or assist with transportation planning as needed.
• Collaborate with community partners to connect participants with food resources, energy assistance, housing assistance, medical/medication assistance, life skills classes, recovery resources and other resources as needed.
• Maintain an up-to-date working knowledge of medical insurance benefits and assist participants with insurance application processes.
• Bridge community, cultural, linguistic, education and other barriers to encourage participant engagement with community services.
• Develop and maintain working relationships with health providers, nurse case managers and others to maintain effective outreach strategies and support participant access to the Resource Access Center Program.
• Complete accurate, legible and timely documentation of services delivered in accordance with client information standards and systems, including the CRD database.
• Meet client service standards set forth by Program Director and/or Program Supervisor regarding quantity, type and quality of services to be delivered to clients.
• Comply with expectations and guidelines set forth by health clinic.
• Provide leadership and facilitation in a variety of meeting settings.
• Participate in agency and mandatory trainings.
• Perform other duties as assigned.
• Possess a valid driver’s license, a good driving record, and provide own dependable transportation to drive on behalf of agency.

Skills

Bilingual (any language)

Job description

Impact NW in Portland is seeking an Intake Specialist II (bilingual) to provide clinic-based community resource services at health centers. You will conduct brief client assessments, plan actions, and make individualized referrals to connect clients with needed services.

The role requires at least two years in social work or related fields, ability to relate to diverse communities, and a valid driver’s license for local travel. This is a full-time, on-site position in the Portland area.