Bilingual Housing Stability Navigator (Spanish)

caowash; Hillsboro (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Job summary

Community Action in Washington County, Oregon, seeks a Housing Stability Resource Navigator/Liaison who is fully bilingual in Spanish to conduct comprehensive assessments and provide crisis intervention to low-income households. The role traverses multiple care systems, using trauma-informed, people-centered practices to ensure equitable access to essential services.

Responsibilities include on-site and outreach work, referrals for rent/utility assistance, and robust data management.

Qualifications

• Minimum of a High School Diploma/Equivalent plus at least three (3) years in eligibility determination, including phone and face-to-face customer/client intake.
• Bilingual Requirement: REQUIRED to be fully bilingual (verbal and written) in Spanish.
• Proven experience de-escalating crisis situations and providing trauma-informed client services.
• Experience coordinating with other professionals and social service agencies.

Responsibilities

• Conduct phone-based or face-to-face comprehensive assessment interviews with low-income Washington County households.
• Independently provide on-site crisis intervention and make immediate, independent decisions based on presenting client needs.
• Determine eligibility and initiate referrals for a variety of critical programs, including Rent Assistance, Utility Assistance, CARE Assessment, Community Connect, and Oregon Health Plan navigation.
• Allocate resources to households based on assessment results and in-depth knowledge of Community Action and Washington County resources.
• Function independently as part of an interdisciplinary team with staff from partner agencies (e.g., Providence, Family Justice Center).
• Provide services to individuals and families outside of the main office (e.g., schools, homes, community organizations) to promote equitable access.
• Maintain real-time, accurate, complete, and confidential records, including strict data entry into multiple computer record systems/databases (statewide client databases).

Skills

Bilingual Spanish

Crisis intervention

Interdisciplinary teamwork

Client intake

Education

High School Diploma or Equivalent

Tools

OPUS

ServicePoint

Job description

Community Action in Washington County, Oregon, seeks a Housing Stability Resource Navigator/Liaison who is fully bilingual in Spanish to conduct comprehensive assessments and provide crisis intervention to low-income households. The role traverses multiple care systems, using trauma-informed, people-centered practices to ensure equitable access to essential services.

Responsibilities include on-site and outreach work, referrals for rent/utility assistance, and robust data management.