Bilingual Intake Specialist

Beacon Hill; Chicago (IL); On-site; USD 38,000 - 55,000; Full time

Job summary

Beacon Hill is seeking an Intake Coordinator for its Chicago Office to qualify clients and identify eligible candidates. The role involves evaluating inquiries, setting appointments, and maintaining client files within the firm’s database system.

Strong bilingual ability, Office proficiency, and data-entry skills are essential components of the position. Ideal candidates will have experience in customer service and solid communication skills to support a fast-paced class action environment.

Qualifications

• Bilingual English and Spanish required.
• Proficient with Microsoft Office.
• Previous customer service experience preferred.
• Solid data entry and communication skills.

Responsibilities

• Evaluate prospective client inquiries and phone calls.
• Set appointments for potential clients.
• Maintain current client files through database system.
• Perform miscellaneous clerical tasks as needed.

Skills

Bilingual English/Spanish

Customer service experience

Data entry

Tools

Microsoft Office

Job description

Our client, a class action law firm, is looking for an Intake Coordinator for their Chicago Office. This role will play an integral part in qualifying clients and finding eligible candidates.

Responsibilities:

• Evaluate prospective client inquiries and phone calls
• Set appointments for potential clients
• Maintain current client files through database system
• Perform miscellaneous clerical tasks as needed

About You:

• Bilingual (English and Spanish) required
• Proficient with Microsoft Office
• Previous customer service experience preferred
• Solid data entry and communication skills

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.