Bilingual Intake Paralegal – Personal Injury – Flexible/Remote

1800lionlaw; Philadelphia (Philadelphia County); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance (full coverage)

Life insurance

Dental/Vision

FSA/HSA

PTO

401(k)

Partial WFH after onboarding

Job summary

Thompson Law Injury Lawyers in Philadelphia seeks an Intake Paralegal to join a fast-paced team handling inquiries from potential clients by phone and in person, delivering compassionate service and accurate information.

The role involves answering calls, routing to paralegals, coordinating with investigators and lawyers, and performing other administrative duties, with opportunities for partial remote work after onboarding.

Qualifications

• Bilingual in English and Spanish
• 1-3+ years working in a Law firm
• 1+ years as an Intake Paralegal (Personal Injury Law highly preferred)
• Willingness to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person
• Proficient in computer and administrative skills
• Organization and attention to detail are necessary

Responsibilities

• Answer incoming calls and interact with potential new clients over the phone and in person
• Respond to calls efficiently and accurately, addressing concerns
• Notify paralegals and investigators as needed
• Provide excellent customer service
• Perform other administrative duties

Skills

Bilingual English & Spanish

Law firm experience

Intake Paralegal experience

Administrative skills

Communication skills

Tools

Computer proficiency

Job description

Thompson Law Injury Lawyers in Philadelphia seeks an Intake Paralegal to join a fast-paced team handling inquiries from potential clients by phone and in person, delivering compassionate service and accurate information.

The role involves answering calls, routing to paralegals, coordinating with investigators and lawyers, and performing other administrative duties, with opportunities for partial remote work after onboarding.